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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kelley Jack

Kelley Jack

April 24, 2026

5  out of  5
rating by Kelley Jack
"Pam at the Dover office is always very professional and works really hard to make sure that everything is as it should be with our insurance. Thank you for your fast and efficient service."
We responded:
"Kelley, Thank you so much for your kind words and 5-star review! We're thrilled to hear that Pam at our office provides you with professional and efficient service. We appreciate your trust and look forward to continuing to support your insurance needs."
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Jim McKenna

April 23, 2026

5  out of  5
rating by Jim McKenna
"Always friendly and helpful! Always have a live person answer the phone, not a bunch of voice prompts, push 1 for this, etc. And they have saved me $$ over the yrs- highly recommend this office!"
We responded:
"Jim, Thank you so much for your wonderful 5-star review! We’re thrilled to hear that our friendly, live support and dedication to saving you money have made a positive impact over the years. Your recommendation means a lot to us, and we look forward to continuing to provide you with excellent service!"
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Barrett Miles

April 22, 2026

5  out of  5
rating by Barrett Miles
"good people and service! I can recommend this State Farm office to anyone seeking a 5 star experience."
We responded:
"Barrett, Thank you so much for your kind words and recommendation! We're thrilled to hear you had a 5-star experience with our team. We look forward to continuing to provide you with excellent service!"
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Janet Casselman

April 21, 2026

5  out of  5
rating by Janet Casselman
"I recently switched to Chris Chapman - State Farm - and it has been a great decision. Sue has been very knowledgeable, took the time to understand my needs and explains everything clearly. She is responsive, friendly, professional and manages to save me money! This office provides excellent customer service!"
We responded:
"Janet, Thank you for sharing your positive experience! We're delighted to hear that Sue took the time to understand your needs and provided clear, knowledgeable guidance. It’s wonderful to know she was able to save you money while delivering friendly and professional service. We truly appreciate your trust and look forward to continuing to serve you!"
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vicky akins

April 18, 2026

5  out of  5
rating by vicky akins
"My son-in-law has State Farm bundle for the family's vehicles and home. He recommended Chapman State Farm for their rates, knowledge, and great interaction with clients. I reached out to Pam, my son-in-law's agent at Chapman State Farm, and I was not disappointed. I switched that day, bundling four vehicles and a boat and trailer., saving money and gaining a personable professional relationship that I did not have with other insurance companies."
We responded:
"Vicky, Thank you for sharing your experience and for trusting Pam and The Chris J. Chapman State Farm agency with your insurance needs! We're thrilled to hear that the recommendation led to savings and a positive, personalized relationship. Providing knowledgeable service and great client interactions is our priority, and we’re delighted to have you as part of our insurance family. We greatly appreciate your 5-star review!"
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Barbara Boucher

April 17, 2026

5  out of  5
rating by Barbara Boucher
"I have had this agency for many years including our business insurance. To call a company with a question and have them who you are by mentioning your name and situation is unbelievable in this age. I can never say enough about their knowledge and customer service."
We responded:
"Barbara, Thank you so much for your heartfelt review and for trusting us with your personal and business insurance over the years. We're proud to provide personalized service and truly appreciate you recognizing our team's knowledge and dedication. It's our pleasure to support you, and we look forward to continuing to exceed your expectations!"
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Emily Hayes

April 17, 2026

5  out of  5
rating by Emily Hayes
"Great firm. I've had them on multiple items for 20+ years. Pam is always very helpful and prompt!"
We responded:
"Emily, Thank you for your amazing loyalty over the past 20+ years! We greatly appreciate your 5-star review! We're delighted to hear that Pam and the team have been consistently helpful and prompt. Your continued trust means the world to us, and we look forward to supporting you for many more years to come!"
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Dave Weagle

April 17, 2026

5  out of  5
rating by Dave Weagle
"Never had a bad experience with this group. Every single interaction has been highly professional and they always go the extra mile to help. I can’t even imagine switching to another group, they have locked in a long term customer with me."
We responded:
"Dave, Thank you so much for your wonderful feedback and 5-star review! We're thrilled to hear that every interaction has been professional and that we've earned your trust as a long-term customer. Going the extra mile for our clients is something we truly value, and your kind words motivate us to keep delivering our best. We look forward to continuing to serve you!"
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Brian L

April 16, 2026

5  out of  5
rating by Brian L
"Great agency!"
We responded:
"Brian, Thank you for the 5-star review and kind words!"
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PANA MANSUR

April 16, 2026

5  out of  5
rating by PANA MANSUR
"My family has been with this company and agency for many years. Through thick and thin, they have been there for us. The staff is knowledgeable, helpful, professional, pleasant, and just amazing to work with. Thank you!!😊"
We responded:
"Pana, Thank you so much for your heartfelt review and for trusting us for so many years! We're honored to have been there for your family. Our team truly appreciates your kind words about our staff — it means a lot to us. We're here for you anytime and look forward to continuing to support you! 😊"
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kayla goodwin

April 16, 2026

5  out of  5
rating by kayla goodwin
"Sue and Chris are always so helpful! They are very responsive and they make sure I’m getting the coverage I want and need. Would 100% recommend."
We responded:
"Kayla, Thank you for your wonderful feedback and 5-star review! We're so glad to hear that Sue and Chris have been helpful and responsive in ensuring you get the coverage that’s right for you. Your recommendation means a lot to us! If you ever need anything, don’t hesitate to reach out."
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Karen Vitko

April 14, 2026

5  out of  5
rating by Karen Vitko
"Sue Myatt provided excellent service!"
We responded:
"Karen, Thank you so much for your kind words and 5-star review! We're thrilled to hear that Sue Myatt provided you with excellent service. We appreciate your feedback!"
Profile photo of Ann Betts

Ann Betts

April 9, 2026

5  out of  5
rating by Ann Betts
"I spoke to Sue at this office and she was very patient and helpful letting me know the cost of auto and home insurance in a bundled plan She did a wonderful job!"
We responded:
"Ann, Thank you so much for your 5-star review and very kind words! We're thrilled to hear that Sue was patient and helpful in explaining the costs of your bundled auto and home insurance. We'll be sure to share your compliments with her. If you have any more questions or need assistance in the future, please don't hesitate to reach out!"
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Zachary Punch

April 8, 2026

5  out of  5
rating by Zachary Punch
"Beat everyone else's price on home and auto insurance"
We responded:
"Zachary, We greatly appreciate you 5-star review and kind words! We're thrilled to hear that we could offer you the best price on your home and auto insurance. Your satisfaction is our top priority! If you ever need assistance or have any questions, we're here to help."
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John

April 7, 2026

5  out of  5
rating by John
"When I need info on my renters or auto insurance, always receive prompt and professional and courteous service from. Chris and the office staff."
We responded:
"John, Thank you so much for your kind words and 5-star review! We're delighted to hear that Chris and our office staff consistently provide you with prompt, professional, and courteous service. Your satisfaction is our top priority, and we truly appreciate your continued trust in us. If you ever need anything else, don't hesitate to reach out!"
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mitch hale

April 7, 2026

5  out of  5
rating by mitch hale
"The State Farm team in Dover NH have provided outstanding service each and every time we have had a question or a need. I believe we have dealt with every one of the team at this branch, and they are all excellent at providing top notch customer service."
We responded:
"Mitch, Thank you so much for your wonderful feedback and 5-star review! We’re thrilled to hear that the entire State Farm team in Dover, NH has consistently provided you with outstanding service. It’s our goal to deliver top-notch customer care every time, and your kind words truly mean a lot to us. We look forward to continuing to assist you with any questions or needs you may have!"
Profile photo of Tom Vitko

Tom Vitko

April 2, 2026

5  out of  5
rating by Tom Vitko
"Sue and the office have been very helpful with assisting us with my fathers insurance."
We responded:
"Tom, Thank you so much for your kind words and 5-star review! We're glad to hear that Sue and the office have been helpful. If you ever need any further help, please don't hesitate to reach out. "
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Thomas Schiavoni

April 2, 2026

5  out of  5
rating by Thomas Schiavoni
"I have been a customer of State Farm via Chris Chapman's office for years now - they are incredible. They are fabulous at explaining things thoroughly to ensure you're making educated decisions, are very responsive & are extremely kind. I've had a fabulous experience with everybody in their office! 10/10 recommend!"
We responded:
"Thomas, Thank you so much for your wonderful review, 5-star review and continued trust in Chris Chapman’s office! We’re thrilled to hear that our team has been able to provide clear explanations, responsive service, and a kind experience throughout the years. Your recommendation means the world to us, and we look forward to continuing to support you for many years to come!"
Profile photo of Daniel Chapman

Daniel Chapman

March 27, 2026

5  out of  5
rating by Daniel Chapman
"Whenever I need help with any car/home/life insurance the people at Chris J. Chapman - State Farm Insurance Agent have always been very helpful and quick and friendly. They know their stuff as you might say."
We responded:
"Daniel, Thank you so much for your kind words and 5-star review! We're thrilled to hear that our team at Chris J. Chapman - State Farm Insurance Agent has been helpful, quick, and friendly whenever you've needed assistance with your insurance. We truly appreciate your trust and look forward to continuing to serve you!"
Profile photo of Kevin Hirnak

Kevin Hirnak

March 26, 2026

5  out of  5
rating by Kevin Hirnak
"Long time customer and the staff is great."
We responded:
"Kevin, We greatly appreciate your 5-star review and thank you so much for being a loyal customer! We're thrilled to hear that our staff has consistently provided you with great service. We truly appreciate your continued support!"
Profile photo of Debby Thompson

Debby Thompson

March 25, 2026

5  out of  5
rating by Debby Thompson
"Pam is excellent to work with, very helpful all the time. I highly recommend working with them. They handle my car insurance, 3 houses and my boat."
We responded:
"Debby, Thank you so much for your kind words and 5-star review! We're thrilled to hear that Pam was helpful and made your experience excellent. We appreciate your support!"
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Denis Patrick

March 24, 2026

5  out of  5
rating by Denis Patrick
"Great service!!"
We responded:
"Denis, Thank you for your 5-star review and kind words! We're glad you had a great experience and appreciate your support!"
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nancy shaheen

March 24, 2026

5  out of  5
rating by nancy shaheen
"Great customer service, fair prices and quick responses! I’ve had great luck with them!!!"
We responded:
"Nancy, Thank you so much for your wonderful feedback and 5-star review! We're thrilled to hear you had a great experience with our customer service, pricing, and response times. We truly appreciate your support and look forward to assisting you again!"
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Darren Correnti

March 19, 2026

5  out of  5
rating by Darren Correnti
"Great customer service. Always thereto help when needed."
We responded:
"Darren, Thank you so much for your kind words & 5-star review! We're glad to hear that our customer service has been helpful whenever you needed assistance."
Profile photo of Bill Lawrence

Bill Lawrence

March 18, 2026

5  out of  5
rating by Bill Lawrence
"Easy to work with and good pricing for car insurance"
We responded:
"Bill, Thank you for your 5-star review! We're glad to hear you found us easy to work with and appreciated our pricing. If you need any further assistance, we're here to help!"