Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Matthew Wiggins

Matthew Wiggins

August 21, 2026

5  out of  5
rating by Matthew Wiggins
"My wife and I recently relocated to Dover, NH from Maine. I worked with Pam to get our State Farm policies from Maine moved to Chris's office. Pam explained differences between Maine and New Hampshire and made the entire process simple. I was able to do everything over the phone and email. We have been long time State Farm customers and agents like Pam are the reason why!"
We responded:
"Matthew, Thank you so much for the wonderful 5-star review! We’re thrilled to hear that Pam was able to assist with transitioning your insurance policy from Maine to New Hampshire seamless. It means a lot to hear your feedback. We appreciate your loyalty - Welcome to Dover!"
Profile photo of Stanley Stevens

Stanley Stevens

August 20, 2026

5  out of  5
rating by Stanley Stevens
"I have been with State Farm for many years now, I have always had a pleasant experience with Chris Chapman and his team."
We responded:
"Stan, Thank you for your 5-star review! We truly appreciate your loyalty to our agency and State Farm. "
Profile photo of Karsten Sargent

Karsten Sargent

August 19, 2026

5  out of  5
rating by Karsten Sargent
"Always quick to get a quote, very helpful a proactive on top of friendly service!"
We responded:
"Karsten,
Greatly appreciate your 5-star review and feedback. I'll be sure to share your positive thoughts with the team. "
Profile photo of JS R

JS R

August 17, 2026

5  out of  5
rating by JS R
"Daughter moved up to Mew Hampshire and Chris was able to get her policy same day basically and at a very great rate.
Would definitely recommend"
We responded:
"J.R.,
We truly appreciate your recommendation and 5-star review. Please let us know if we can help with anything else in the future."
Profile photo of Coleton Marble

Coleton Marble

August 14, 2026

5  out of  5
rating by Coleton Marble
"Very good pricing and very easy to set up!"
We responded:
"Coleton,
Thanks for the 5-star review! We’re glad you found the pricing great and the setup easy... really appreciate you taking the time to share your experience."
Profile photo of Robert Vincent

Robert Vincent

August 12, 2026

5  out of  5
rating by Robert Vincent
"Sue is professional, friendly, & patiently handled all my questions. The quotes were great! Their Customer Service is #1."
We responded:
"Robert,
Greatly appreciate your thorough 5-star review. We’re glad you loved the quotes. Customer service really is our top priority. If you need anything else, we’re here to help!"
Profile photo of Jocelyn Lister

Jocelyn Lister

August 12, 2026

5  out of  5
rating by Jocelyn Lister
"At the Dover office of State Farm, Sue was wonderful to deal with--prompt, efficient, professional and knowledgeable. She followed up quickly with answers to my questions and saved me some money by re-checking all aspects of my policy. I highly recommend Sue to anyone seeking insurance for all your needs. You won't regret reaching out to Sue and her team at State Farm."
We responded:
"Jocelyn, we greatly appreciate your kind works and review. -Chris J. Chapman State Farm Agency "
Profile photo of Bryan

Bryan

August 7, 2026

5  out of  5
rating by Bryan
"I have always had positive low pressure interactions with Chris, Sue, and staff! They clearly explain policies and potential costs, without trying to upscale. Whether it was adding a driver or changing my car or changing my policy, it was friendly and easy! Highly recommend!"
We responded:
"Bryan,
We great your 5-star review. We’re thrilled to hear you’ve consistently had positive experiences with Chris, Sue, and the rest of our team. It means a lot that you felt the process was friendly, straightforward, and transparent—especially when it came to explaining policies, potential costs, and helping with changes like adding a driver or updating your vehicle.
We look forward to helping you again in the future.
"
Profile photo of Kylie Martin

Kylie Martin

August 6, 2026

5  out of  5
rating by Kylie Martin
"Sue is always incredibly helpful, responsive, and a pleasure to work with. As a mortgage lender, it's essential that our borrowers have the proper homeowners insurance coverage in place, and Sue consistently makes that process smooth and efficient. She is knowledgeable, kind, and takes the time to ensure each borrower is properly insured. I truly appreciate her professionalism and outstanding service, and I would highly recommend Sue to any of my borrowers looking for a trusted insurance agent."
We responded:
"Kylie,
Thank you for your 5-star review. I'll be sure to share this w/Sue. Thank you!"
Profile photo of Jessica Plourd

Jessica Plourd

August 5, 2026

5  out of  5
rating by Jessica Plourd
"Exceptional service. Always very responsive and helpful."
We responded:
"Jessica,
We're grateful for your wonderful 5-star review and so glad you’ve had an excellent experience with our team. We appreciate your loyalty. "
Profile photo of Rochelle Tooch

Rochelle Tooch

August 3, 2026

5  out of  5
rating by Rochelle Tooch
"Had a great first impression and experience with Sue at Chris Chapman State Farm Dover NH. Was necessary for us to switch agents; Sue took great care of us and promptly furnished us with an updated quote to one of our policies which had been incorrectly submitted by another agency. Look forward to working with this group for years to come! Sincerely, David and Rochelle Tooch"
We responded:
"Rochelle & David, We greatly appreciate your thorough 5-star review. We'll be sure to share your positive feedback with Sue as well."
Profile photo of Gary Fowler

Gary Fowler

August 3, 2026

5  out of  5
rating by Gary Fowler
"Chris Chapman agency and his Team are great to work with. I have been a customer of theirs for over 25 years and one of another State Farm Agency for another 25 years. The Team is always helpful and attentive to whatever situation comes along. I have five different categories of coverage and they service them all."
We responded:
"Gary,
The team and I greatly appreciate your 5-stary review!"
Profile photo of Len Kerekes

Len Kerekes

July 29, 2026

5  out of  5
rating by Len Kerekes
"I've been doing business with Chris' office for many years. I've mostly been in contact with Pam. She has been extremely helpful with all my questions and or claims. Although everyone in the office has always been professional and knowledgeable, if they couldn't give me an immediate answer, they've researched and answered me back in a timely manner."
We responded:
"Len, Thank you for the wonderful 5-stary review! We appreciate that you've been working with our office for many years. Thank you for informing us that Pam has been especially helpful. It’s great to know everyone has been professional and knowledgeable, and that when questions come up, we respond promptly. We truly appreciate your business, loyalty and your kind words."
Profile photo of sarah singleton

sarah singleton

July 29, 2026

5  out of  5
rating by sarah singleton
"Sue was fantastic!"
We responded:
"Sarah, We greatly appreciate your 5-star review and I'll be sure to let Sue know you're experience with her was fantastic. TY!"
Profile photo of Phoebe Summers

Phoebe Summers

July 28, 2026

5  out of  5
rating by Phoebe Summers
"My experience with this insurance agency has been nothing short of spectacular. Very friendly staff, return calls immediately, insurance rates are reasonable, need I say more."
We responded:
"Phoebe,
We greatly appreciate your 5-star review. We’re thrilled to hear you’ve had such a great experience—our team truly values providing timely professional yet friendly service.
We really appreciate your support and are here anytime you need anything."
Profile photo of Jessica Nyby

Jessica Nyby

July 27, 2026

5  out of  5
rating by Jessica Nyby
"Chris and Sue are incredibly responsive and helpful no matter if it’s a new policy, an additional vehicle added or *gulp* a new driver added. Excellent communication all around."
We responded:
"Jessica,
Thanks so much for the kind review! We’re thrilled to hear that Chris and Sue were responsive, helpful, and communicated well. We greatly appreciate your 5-star review."
Profile photo of C T

C T

July 21, 2026

5  out of  5
rating by C T
"It's a great experience to have Chris as the insurance agent. He is professional and efficient. Definitely a five-star experience!"
We responded:
"CT,
Thank you for the fantastic 5-star review! We’re so glad to hear you had a great experience with Chris. It’s wonderful to hear he was professional and efficient. Your feedback is much appreciated."
Profile photo of Adam Abood

Adam Abood

July 20, 2026

5  out of  5
rating by Adam Abood
"Sue has been so kind and helpful. It was a pleasure to have State Farm Insurance through this local branch."
We responded:
"Adam,
We thank you so much for your wonderful 5-star review! We’re thrilled to hear Sue was kind and helpful, and that you enjoyed working with our local Chris J. Chapman State Farm through our office.
"
Profile photo of Kenton Erwin

Kenton Erwin

July 20, 2026

5  out of  5
rating by Kenton Erwin
"Chris and Pam have been most helpful to us as we move to NH! We're staying with State Farm as our insurer, and it's a huge help to have them as our local professionals, and even our first friends."
We responded:
"Kenton,
Thank you so much for the kind 5-star review! We’re thrilled to hear that Chris and Pam have been helpful as you make your move to New Hampshire. It means a lot to know you’re staying with State Farm and that they’ve been there not just as professionals, but also as friendly faces in your new community. Wishing you all the best in NH!"
Profile photo of Spencer Lagerstrom

Spencer Lagerstrom

July 14, 2026

5  out of  5
rating by Spencer Lagerstrom
"They made things quick and easy after my move. I can't thank them enough!"
We responded:
"Spencer, Thank you so much for the 5-stary review! We’re glad we could make things quick and easy after your move, and we appreciate you choosing the Chris J. Chapman State Farm agency. Glad we were able to take good care of you!
"
Profile photo of Jacci Hussey

Jacci Hussey

July 13, 2026

5  out of  5
rating by Jacci Hussey
"Great communication and took time to review different options really great to work with"
We responded:
"Jacci, we greatly thank you for the 5-star review. We appreciate you taking the time to share your experience. Glad we could help and that the different options made it easier for you. "
Profile photo of Chad McCormack

Chad McCormack

July 13, 2026

5  out of  5
rating by Chad McCormack
"Sue is wonderful!"
We responded:
"Chad, We greatly appreciate your 5-star review. I'll be sure to share this with Sue as well."
Profile photo of Arthur Bettencourt

Arthur Bettencourt

July 1, 2026

5  out of  5
rating by Arthur Bettencourt
"I always receive great service at Chris Chapman - State Farm.
I have several vehicles insured through State Farm. The office team is courteous, knowledgable and responsive. In my view, Chris Chapman is a top-notch insurance agency."
We responded:
"Arthur, Thank you for your thoughtful 5-star review! We’re thrilled to hear you always receive great service from our office and that the team has always been courteous, knowledgeable, and responsive, and that you feel confident in our agency. We truly appreciate your continued trust.
I'll be sure to share your review with the team."
Profile photo of Mark LaSalle

Mark LaSalle

June 30, 2026

5  out of  5
rating by Mark LaSalle
"What a great experience. Chris and Sue made us feel like family.
Very professional and efficient.
Highly recommend for your insurance needs!"
We responded:
"Mark,
Thank you so much for your 5-star review and kind words! We're thrilled to hear that Chris and Sue made you feel like family and provided professional, efficient service. We truly appreciate your recommendation and look forward to assisting you with your insurance needs in the future!"
Profile photo of Dalton Gaumer

Dalton Gaumer

June 29, 2026

5  out of  5
rating by Dalton Gaumer
"I have used Pam at the Dover location for all our home owner insurance needs! She is always fantastic to work with!"
We responded:
"Dalton,
We greatly appreciate your 5-star review! I'll be sure to pass along your glowing review to Pam :). Appreciate you!"