State Farm® Insurance Agent Chris Chapman

"I never thought I'd be writing a glowing review for an insurance agency, but Chris Chapman's State Farm office has truly earned it! I've been a customer for about six years now, and they handle all our insurance needs – cars, home, and personal property. I even worked with them to insure our HOA property, and I've recommended them to family members who have since switched and saved money. What sets this team apart is their exceptional customer service. Sue and Pam are absolutely amazing. They respond to emails the same day, often following up with a quick text if they need more information, which is incredibly convenient for me. When I call, they pick up promptly. Thankfully, I haven't had to file any claims yet, but even with my infrequent contact, they always remember me and understand my needs. It's clear they prioritize building relationships with their clients. If you're looking for a reliable and responsive insurance agent, I highly recommend Chris Chapman's State Farm office."

"Chris Chapman and his team at State Farm in Dover are absolute rockstars!!From the moment I walked in, I felt like more than just a policyholder. I felt like family. Chris took the time to understand my specific needs and walked me through all my options with clarity and professionalism. He didn’t just sell me a policy, he made sure I had the right coverage for my home, and auto, all at a great rate! What really sets Chris apart is his dedication to customer service. Whether it’s answering my questions, helping me file a claim, or just checking in to make sure everything is good, he’s always there when I need him. Insurance can be complicated, but with Chris, it’s stress-free and straightforward. If you’re looking for a knowledgeable, trustworthy, and all-around awesome insurance agent, Chris Chapman is your guy. Highly recommend - 5 stars all the way!!!"

"I've been working with Pam Larson on some recent changes to our insurance and she has not skipped a beat. Her turnaround time on our requests has been phenomenal."

"The Dover office team has been outstanding offering accurate assessments in a timely and professional manner. Chris, Pam and Sue are a wonderful team. Sue has spent extra time with my concerns. I have never felt rushed. She offered excellent advice and always follows up with a text or phone call. I am very pleased with my choice of insurance company."

"Chris was a pleasure to work with regarding my options for vehicle coverage. Very prompt responses whenever I called or emailed Chris."

"I've been insured with State Farm for several years, both home and auto. Chris, Pam, and Sue are all Professional, very friendly, knowledgeable, and always answer my questions, at times I ask a lot! I highly recommend them to anyone looking for an insurance agency that puts customers first."

"At the Dover office of State Farm, Sue was wonderful to deal with--prompt, efficient, professional and knowledgeable. She followed up quickly with answers to my questions and saved me some money by re-checking all aspects of my policy. I highly recommend Sue to anyone seeking insurance for all your needs. You won't regret reaching out to Sue and her team at State Farm."

"Great and very responsive. No hidden fees or charges. Availed discounts even without prompting."

"I decided to make a shift in car(s) and home and condo insurance a few years ago from GEICO after 35+ years with them. Never felt anything special from them one bit despite the very long years as a customer. Switched to State Farm, saved a big bunch of $$, and Chris and Sue treat me like THEY have know me for 35 years and our kids went to school together. Their service is personal and speedy. Highly recommend."

"I am thankful for his assistance in setting up renters account. Very helpful."

"We are happy with our rates coming from Progressive and my agent and office staff are all very pleasant. The online claim interface was a little ungainly for uploads amd process, but I'll take claim reliability and rates over that."

"Their team is always ready to help when you need them"

"Chris is always helpful and easy to work with. I'm nominally lazy about shopping around and have been with State farm for ≈20 years for both auto and home insurance. They've always treated me well and had reasonable rates and their claim's process was easy to navigate any time I've needed it."

"I’ve been a customer with State Farm for a long time, almost my entire adult life. Chris Chapman and “right-hand gal” Pam, are amazing! Super friendly and I always look forward to speaking with each of them! This is an office you can rely on. I had the unfortunate experience of being in a car accident. Long story short, State Farm was the most professional and had easy to access benefits. No games. Many others will do only what you ask, and won’t remind you of other benefits you have. The agent is working for the insurance company. But with my agents I know they’re going to be on my side and get me what I need. I haven’t checked recently but once in a while I compare prices... State Farm is always the best! The reason I switched to them way back is because their car insurance rate was LESS THAN HALF what other companies would (and were!) charge us!!! It doesn’t hurt to compare... 😏"

"The LOWEST PRICED insurance company ever!!!! Professional, honest, caring, and helpful. I told a professional person what I paid for car insurance, and he was totally awed by my very low premium. He also said the coverage I got was unheard of for the amount I pay. I highly recommend Chris and his team! Thank you guys! Lisa C."

"BEEN MY AGENT FOR 10 PLUS YEARS CHRIS AND PAM ARE THE BEST THERE IS."